Hornit logo
Hornit logo

All articles

HERO FAQs

Do mudguards and a kickstand come with the bike?

HERO Kickstands. We sell a kickstand accessory for our HERO bikes which can be purchased here from from our website. HERO Mudguards. We do not currently sell mudguard sets with our HERO bikes. However, this is something we are working on making avail

Can stabilisers be fitted to HERO?

Universal stabilisers can be fitted to HERO, but it is not what we recommend or stock. If your little one has never cycled before then we would recommend the AIRO balance bike instead of stabilisers before they move to a HERO pedal bike. This will en

What size HERO should I get?

HERO pedal bike sizes are based on inside leg measurements:• The 14” pedal bike is designed for an inside leg of 34-41cm (approximate age 3-5 years old).• The 16” pedal bike is designed for an inside leg of 40-51cm (approximate 3-6 years old).• The 2

What does the lifetime warranty cover?

The standard frame and forks warranty is 3 years from the date of purchase. You can upgrade to a lifetime warranty for the frame and forks for free by registering here, using your order number. All warranties applies only when the product is used as

How high should the seat be?

The seat is adjustable and can be set to a range of heights. Generally, we say that the child should just be able to touch the floor so that they don’t sit too low or high on the bike.

What should the tyre pressure be?

Maintaining the correct tyre pressure will help to extend the life of your tyres, improve safety and ensure a smooth ride. We recommend that the front and back tyres on the HERO should be inflated to 50-70 PSI (3.4-4.8 BAR).

Does HERO come ready to ride?

Every one of our bikes is inspected by our UK based trained mechanics who will assemble and tune your bike before it's sent to you. When it arrives, some simple assembly will be required. However, there are a few small things you need to do to your b

When will my HERO be delivered?

If your HERO order is completed before 12:00 noon, it will be dispatched the same day on a 24 hour delivery service with DPD or DHL and a signature on delivery will be required. If ordered after 12:00 noon, it will be sent out the next working day (M

What bike pump does HERO need?

It is normal that tyres need topping up with air every once in a while as they deflate naturally over time. Your HERO tyres needs a pump that fits Schrader valves, the same as your car. If you don't have a pump, it's possible to use a petrol station

What size packaging will my HERO be delivered in?

The dimensions of our HERO boxes vary depending what size you are receiving:. HERO 14" - 96 x 19.5 x 61cm Gross weight: 6.8kg. HERO 16" - 107 x 19.5 x 67.5cm Gross weight: 7kg. HERO 20" - 107.5 x 25 x 57.5cm Gross weight: 11kg. 24" HERO - 117 x 26 x