You can add these as additional extras when you buy the bike. If purchased, the kickstand will come fitted to your bike already. The front and rear mudguards will come loose in the box. To fit them you will need to follow our step-by-step instruction
Universal stabilisers can be fitted to HERO, but it is not what we recommend or stock. If your little one is 30 to 48cm then we would recommend the AIRO balance bike instead of stabilisers.
HERO pedal bike sizes are based on inside leg measurements. The 14” pedal bike is designed for an inside leg of 34-44cm (approximate age 2.5-4.5 years old). The 16” pedal bike is designed for an inside leg of 40.5-50.5cm (approximate 3.5-6 years old)
The standard frame and forks warranty is 3 years from the date of purchase. You can upgrade to a lifetime warranty for the frame and forks for free by registering here, using your order number. All warranties applies only when the product is used as
The seat is adjustable and can be set to a range of heights. Generally, we say that the child should just be able to touch the floor so that they don’t sit too low or high on the bike.
Maintaining the correct tyre pressure will help to extend the life of your tyres, improve safety and ensure a smooth ride. We recommend that the front and back tyres on the HERO should be inflated to 40-65 PSI (2.8-4.6 BAR).
Every one of our bikes is inspected by our UK based trained mechanics who will assemble and tune your bike before it's sent to you. When it arrives, some simple assembly will be required. However, there are a few small things you need to do to your b
Belts are set at a higher tension than a chain and so feels different. Initial 'stiffness' wears off very quickly. We prefer belt drives as they are maintenance and oil free, and safer for inquisitive fingers!
If your HERO order is completed before 12:00 noon, it will be dispatched the same day on a 24 hour delivery service with DPD or DHL and a signature on delivery may be required. If ordered after 12:00 noon, it will be sent out the next working day (Mo
It is normal that tyres need topping up with air every once in a while as they deflate naturally over time. Your HERO tyres needs a pump that fits Schrader valves, the same as your car. If you don't have a pump, it's possible to use a petrol station
The dimensions of our HERO boxes vary depending what size you are receiving:. 20" HERO - 104 x 59 x 18cm Gross weight: 10.3kg. 24" HERO - 120 x 63 x 18cm Gross weight: 11.5kg. These will usually be shipped on a DHL courier service.
It is normal that tyres need topping up with air every once in a while as they deflate naturally over time. Your HERO tyres needs a pump that fits Schrader valves, the same as your car. If you don't have a pump, it's possible to use a petrol station